ORDERS and PAYMENTS
Will I receive a confirmation of my purchase?
Yes, you will receive one or more of the following after you've placed an order: Order Confirmation, Shipment Confirmation, and/or Return Confirmation.
What if I didn't receive a confirmation email?
Login to your account to view all the orders you've placed. If your order is not showing, please Contact Us immediately.
Can I pay with a Gift Card?
What are acceptable forms of payment?
You can use all the following payment types: Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay, Google Pay, and PayPal.
When will my credit or debit card be charged?
You will be charged once your order has been placed. You will see "Shop Bo & Ila" on your credit or debit card statement.
How safe is it to shop your store?
As safe as it could be. Our shop meets Payment Card Industry (PCI) standards and we use high level SSL encryption technology for all online transactions. If you would like to read more about our Privacy policies, please click here.